Terms of Service

Greenheal is an environmental charity run by local residents in Lodsworth and Easbourne in West Sussex.

Terms of Service

Last updated: January 2026

These Terms of Service (“Terms”) govern your use of the Greenheal website at https://greenheal.org.uk (the “Website”) and any purchases made through it. By using our Website or placing an order, you agree to these Terms.

  1. About Greenheal

Greenheal is a UK-based charitable organisation. Our mission is to promote environmental sustainability and community wellbeing.

We sell fruit trees, Swift Boxes and other items via our Website to support our charitable activities.

  1. Products and Orders
  • Fruit trees, Swift Boxes and other items are offered subject to availability.
  • All orders placed through the Website are considered an offer to purchase, which we may accept or decline.

Once your order is confirmed, you will receive an order confirmation email.

  1. Collection Only
  • All fruit trees are available on a collection-only basis.
  • No delivery service is provided.
  • Collection details (location and time) will be provided after your order is confirmed.
  • It is your responsibility to collect your fruit trees at the agreed time.

If fruit trees are not collected within the agreed timeframe, we reserve the right to cancel the order without refund.

  1. Pricing and Payment
  • All prices are shown in GBP (£).
  • Prices include any applicable taxes unless stated otherwise.
  • Payment must be made in full at the time of ordering.

We reserve the right to change prices at any time, but this will not affect orders already confirmed.

  1. Cancellations and Refunds
  • If you need to cancel your order, please contact us as soon as possible.
  • Refunds may be offered at our discretion if cancellation is made before collection arrangements are confirmed.
  • Due to the perishable nature of live plants, refunds are not guaranteed once collection has been arranged.

Your statutory rights are not affected.

  1. Use of the Website

You agree to use the Website lawfully and not to:

  • Misuse the Website or attempt to gain unauthorised access
  • Submit false or misleading information
  • Interfere with the operation or security of the Website
  1. Intellectual Property

All content on this Website, including text, images, logos, and design, is owned by or licensed to Greenheal and may not be copied or reused without permission.

  1. Limitation of Liability

To the fullest extent permitted by law:

  • Greenheal will not be liable for any indirect or consequential loss arising from your use of the Website or purchase of fruit trees.
  • We do not guarantee that the Website will be error-free or uninterrupted.

Nothing in these Terms limits liability for death or personal injury caused by negligence or for fraud.

  1. Privacy

Your personal data is handled in accordance with our Privacy Policy, which explains how we collect and use your information.

  1. Changes to These Terms

We may update these Terms from time to time. The latest version will always be published on this page.

  1. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

  1. Contact Us

If you have any questions about these Terms or your order, please contact us via the details provided on the Website.

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